FAQs

We are registered with the Care Quality Commission (CQC), which is the official regulator for health and social care in England. We have been registered since May 2022, but we haven’t been inspected yet — until that happens, we won’t have a published rating. The good news is that this means CQC have no concerns about us - they have a risk based approach to inspection, which means they are prioritising inspecting services they are concerned about.
In the meantime, we’re fully committed to providing outstanding care and support, with robust systems, training, and quality assurance already in place to ensure we exceed CQCs standards. If you have any questions about how we work, or would like to speak to families we currently support, we’d be happy to help.

Currently, our services cover the Ashford, Canterbury, and Whitstable areas of Kent. However, we are very adaptable and may well be able to help elsewhere. Get in touch and ask.

Plan with Care collaborates closely with solicitors, providing tailored support to clients and their families. This support may include companionship, visiting services, or live-in care. Thrive Homecare are the team delivering the hands-on, person-centred care aimed at enhancing quality of life and overall wellbeing. Both are delivered by the same dedicated team of professional experts.

Our care costs from £27 per hour. The cost of care depends on the level and frequency of support required. Thrive Homecare provides clear, transparent pricing with no hidden charges. Please contact us for a personalised quote and more information. We go a long way above and beyond the minimum. We quote on a bespoke basis for you depending on your needs and location and time of day, with evenings and weekends usually £2 per hour more.

You're not the first to ask! Toucans embody vibrancy, individuality, and a zest for life - just like the people we support. They are highly social birds, reflecting the warmth and connection at the heart of our team. Toucans also symbolise strength, protection, and reliability, values that shape everything we do at Thrive Homecare.

Yes absolutely. Please visit our sister company Plan with Care, where you will find all the information you need.