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How to Choose the Right Homecare Provider in Kent

  • Claire
  • Sep 8
  • 2 min read

Choosing a homecare provider for the person you love is one of the most important decisions you’ll ever make. It’s not just about finding someone who can provide support with day-to-day tasks – it’s about finding the right people, the right relationships, and the right approach to ensure life at home feels fulfilling, safe and joyful.


In this video, our Co-founder Chris Gage and Director of Wellbeing Alise Kirtley share their thoughts on what really matters when choosing a homecare provider in Kent. Their message is simple but powerful: good homecare is about relationships, not tick-boxes.


Why relationships matter most

When you welcome someone into your home to provide support, you want more than a stranger ticking off a list of tasks. You want a connection. A great companion or carer should take the time to understand the person you love – their personality, their story, their routines, and the little details that make them who they are.

A strong relationship means you can feel confident that support is reliable, consistent, and compassionate. It also means the person you love feels respected and valued, not just cared for.


Consistency builds trust

Another key point Chris and Alise highlight is the importance of consistency. Having different people show up every day can feel unsettling and impersonal. What makes the difference is having a consistent face – someone who builds trust over time, understands preferences without having to be reminded, and becomes a reassuring presence in daily life.


Shared interests bring joy

Support at home isn’t just about what needs to be done – it should also bring enjoyment. Asking yourself whether the person visiting shares passions or interests with the person you love is a good starting point. Whether it’s gardening, walking, cooking, music, or simply enjoying conversation, common ground makes each visit feel natural and meaningful.


More than completing tasks

At Thrive Homecare, we believe care & support should never feel like a list to be checked off. While tasks like making a meal, helping with mobility, or assisting with medication are important, they are only part of the picture. True relationship-centred support is about companionship, attention to detail, and creating an environment where the person you love can Live Life In Colour.


A long-term partnership

The decision you make about homecare isn’t just for today – it’s about building a long-term relationship that will grow and adapt with your family. Choosing a provider who sees beyond tasks and prioritises wellbeing makes all the difference.



If you’re starting to explore care & support for someone you love, and want to talk through what relationship-centred support could look like for your family, you can reach out to us anytime:

📞 01227 935977 📧 hello@thrivehomecare.co.uk

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