Supporting Audrey to Stay Independent at Home After a Fall

Please note names have been changed to protect privacy.

Like many of us, Audrey values her independence and the familiar comforts of home. When a sudden fall disrupted her routine and questioned her safety at home, she needed home care that would support her, without compromising the life she loves.

Challenge

Audrey is a remarkable lady who recently celebrated her 100th birthday and lives in her own home in Kent with her beloved cat. She values her routine, her home, and her independence. Following a fall, Audrey required an emergency assessment and urgent support to ensure she could remain safe while maintaining her way of life. Adjusting to having help around the home was initially difficult, as she is very particular about her needs and routine.

Approach

Within 24 hours, a tailored care package was put in place, providing three daily visits from our Associates. Our team focused on patience, consistency, and building a genuine, trusting relationship with Audrey. They worked closely with her to respect her routines and preferences, ensuring her beloved cat remained an integral part of her daily life.

Outcome

Since starting her care package, Audrey has become noticeably happier and more engaged. She enjoys seeing familiar faces each day and the companionship our Associates provide, while continuing to live life on her own terms. The support has allowed her to feel safe, valued, and connected, maintaining her independence and the special bond with her cherished cat.

If you are thinking about home care in Kent for a loved one, contact us today for a no obligation chat.